fiestaturbo.com

[TIL13R]

Right i have got interview for Customer Service job that i realy want but just would like a few pointers on what are good things to say

I have researched the company and got all that infomation.

Also what questions to ask them...??

Help me....!!!!

Cheers

Tiller

[hb69]

Ask as many questions as you can, thats the best advice i can give you.

[AdrianFRST]

You need to play it by ear really - ask them about something they mention during the interview, it shows interest and also confirms you were listening.

If it's customer service be prepared to explain how you would deal with a problem customer, they'll probably ask that.

At the end of the interview ask "is there anything that you've seen here today that you think may affect my suitability for the role?"

This way if they have any doubts you've given them an opportunity to express them, and in turn an opportunity for you to set them straight, or dispel any concerns. It quite often catches them out, in a good way though - it shows initiative.

They'll expect you to be nervous and a good interviewer should try and put you at ease. There's also no harm in asking them how it went.

It gets easier the more you do. If you need to boost your interviewing abilities it's sometimes worth applying for jobs you don't want, just to get in some practice. If you don't want the job then the pressures off and you can concentrate on what you're doing more.

I had 15 jobs in 7 years, and must have done over 30 interviews before I found one I liked (been there 5 years now) and for the past couple of years I've been on the other side of the table, recruiting people, so I've seen it from both angles.

[FiestaBen]

Yes!! ask them questions

Got taught this at college, show you're interested, don't just sit there answering their questions... make sure you find out what's in it for you, how much holiday you can get, how much you're going to get paid, what they do about you being ill all that sorta stuff

[JamieFRST]

http://www.jobsite.co.uk/bemyinterviewer/

http://content.monster.co.uk/section323.asp

[Charm]

You can ask things like if they have a dress code, if it's customer services then you'll most likely have to dress tidy anyway. If you have any piercings, jewellery, make-up or nail varnish (I know you probably don't wear the last two, but you might. ) ask them what their rulings are on wearing those.

Always dress smart too. >_< I've seen too many people go into an interview in t-shirt and jeans and expect to get a job.

[Ollie]

A lot has already been covered so I'll try not to go over the same things again.

Make sure you know what's on your CV and you can answer questions about it, too many people big themselves up then look blank when asked about something they've said they've done.

Don't ask about holiday, pay, perks, etc, it makes people think that is all you're interested in. You should have an idea of the pay from the advert anyway, if you don't then phone the HR department. If you really feel the need to ask in the interview then leave it right till the end.

Wear a suit or at least a shirt tie and smart trousers.

Don't be suprised of they ask you about stuff that has nothing to do with the job. I spent a fair bit of the interview for my job talking about Fiesta's, Mini's and Silverstone.

At the end of the day it's difficult to predict exactly what's going to happen. You need to turn up prepared to go with the flow and answer any questions they throw at you honestly, try to relax as much as you can and just be yourself. They'll be looking for more than just that you know your stuff, they'll also be looking at things like how confident you are and how well you're likely to fit in with the existing people.

If you need to boost your interviewing abilities it's sometimes worth applying for jobs you don't want

Funny thing about that. I applied for my job even though it was advertised as less than I was looking for. Turned out the advert was wrong and it was actually exactly what I was looking for.



Bit of advice for everyone now... for the love of god don't put what football team you support on your CV unless it's actually relevant to the job!! If your potential employer doesn't like that team you're likely to be binned immediately, especially if there's been a lot of applications and they're trying to narrow it down.

[Chris 2i]

a couple of things that haven't been covered and were key to me getting my last job:

don't be afraid to say you don't know the answer to a question, just say you don't know and explain how you would find out how to do it - don't blag.

if you have to prepare a presentation, contact the company in advance and ask for their corporate slides - this will look very good.

best of luck mate, and try to relax as much as you can

[TIL13R]

Right just got back and the interview went really well They did seem very impressed how i used my last job as examples for great customer service....

Then i had the dreaded Role Play..... I HATE those...!!!!! but it seemed to go very well and they come back into the room and said no one has thought of using what and how i did in the role play...

So fingers crossed find out next week

Thanks Guys and Girls...

Tiller

[MotorcyclesFish]

Role Play

Crap like that in interviews always cracks me up. I mean doing a presentation is one thing, but playing games

I actually had a go at the sales director in my 2nd interview for my current job!

[TIL13R]

Right just thought i would let you know i have been put forward for a 2nd Interview

[Fezzy Turbo]

Im too late to give advice ..... which was going to be ................

Train Spotting when Spud goes for an interview ..... "a wee dab of speed, dont mind if i do"

very funny in the actual interview scene
























FT.com does not condone the use of drugs ....... drugs are bad mmmmkay!

[TIL13R]

Just thought i would let you all know that i got the job

[Tweek]

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