fiestaturbo.com

[slaney21]

do not deal with this company if you order cd's or dvd's etc...

biggest waste of time. Have waited since the 17th of january for a cd for them to cancel the order yesterday as they couldnt get hold of it so they say they will refund me... i re order the cd from somewhere else today and i get an email from gzoop saying they wont refund it as they are now sending me a copy!!!!

tuggers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Ollie]

They're not "part of amazon.co.uk".

They're a private seller trading through Amazon Marketplace. They also trade on eBay.

[slaney21]

so they are using amazon "partly" to trade.

either way they are complete b01Lock5 and wont be using them again. 13% bad feedback already in the past 30 days all with the same problem

re ordered with windsor records and got the better version for £1 extra and have a proper delivery time

[Ollie]

so they are using amazon "partly" to trade.

They're trading via Amazon's market place yes. You've written it as though they're a subsidiary of Amazon, which they're not. Two completely different things.


I've had a couple of times when stuff hasn't turned up from rogue sellers - you have to contact them first, then if you get nowhere complete a form (http://www.amazon.co.uk/gp/help/custome ... Id=3149571) and Amazon take it from there. You have to wait 30 days before you can make a claim though, so they won't care about your decision to buy it somewhere else during that time. Since it's only 28 days since the order was placed, if they have actually sent it out now there's unfortunately nothing you can do apart from sell it on.

[slaney21]

ah my bad

they cancelled my order after having to contact them 3 times. then they tried sending it the next day after i ordered it elsewhere!!!

got my refund in the end and the deluxe edition of the cd for a £1 extra from windsor records

[Ollie]

Good outcome!