Payment and Billing
- What does my subscription cost go towards?
- Mostly hosting fees. The site is hosted on a dedicated server with monthly costs in excess of several hundred pounds. A portion of this is funded via advertising, but it does not cover this amount completely. Any funds over and above this will be used to improve the site, provide additional features and repay a backlog of hosting charges from prior to the site generating any revenue (through subscription or advertising).
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- Can I upgrade or downgrade my membership?
- Absolutely. As a monthly subscription you can upgrade or downgrade your plan and the change will take effect the following month. Your garage data will remain, however if you downgrade you will no longer be able to access features which were only available as part of your original, higher level plan.
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- I don't have PayPal, or I am unable to use it. How else can I pay?
- If payment with PayPal is not possible, alternative methods may be arranged, such as cheque or postal orders In this case payment must be made annually. Please contact the site owner, AdrianFRST through the forums to arrange this.
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- I'm not happy with the service, can I get my money back?
- You certainly can. Simply contact the site admin who will arrange for this. You will however loose any benefits membership provides and any content in your garage.
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- Is it better to subscribe monthly or yearly?
- That depends on your financial situation, attention span and how dedicated you are to the scene! :) Monthly is ideal if you don't like surprise charges that crop up annually and prefer the month-by-month direct debit style approach. Yearly is good if you've just flogged some old junk on eBay and have cash burning a hole in your PayPal account, or perhaps have just won a bet. It's cheaper to subscribe yearly, for no other reason than that's always the case!
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- If I get banned do I get my money back?
- No, sorry. Consider it a fine for bad behavior!
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- I'm going away for a while and won't be using the site. Can I take a payment holiday?
- At the moment there is no mechanism in place for doing this. Canceling your subscription and re-subscribing on your return would work but you would lose the contents of your garage.
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